About Help My Tickets
Important Disclaimer: Help My Tickets is an independent third-party support service. We are NOT Ticketmaster, Live Nation, StubHub, or any official ticketing vendor. We are NOT affiliated with, endorsed by, or a representative of any primary or secondary ticketing platform. We DO NOT sell or resell tickets. Our service provides expert phone support for issues with your existing event tickets.
Our Mission
At Help My Tickets, our mission is to empower event-goers facing frustrating issues with their existing tickets. We understand that navigating problems like lost tickets, account access failures, or refund inquiries with large ticketing platforms can be confusing and time-consuming. That's why we offer a clear, human-centered solution: direct, independent phone support. We aim to provide the guidance you need to confidently address your ticketing concerns.
What We Do
We specialize in providing expert phone assistance for a range of existing event ticketing issues, including:
- Guiding you through the process of recovering lost or missing digital tickets.
- Assisting with Ticketmaster account access and login problems for your existing ticket purchases.
- Providing clear steps for refund and exchange inquiries related to your purchased tickets.
- Helping you troubleshoot issues with digital ticket transfers.
- Offering support for payment and billing errors on past ticket orders.
- Answering general inquiries about Ticketmaster-related concerns that affect your tickets.
Our services are designed to cut through the complexity, giving you direct, actionable advice to help you manage your existing ticketing problems effectively.
What We Are Not
It is critical to understand that Help My Tickets is:
- NOT a ticket vendor or reseller. We do not have tickets for sale, nor do we facilitate buying or selling tickets.
- NOT affiliated with or endorsed by Ticketmaster, Live Nation Entertainment, Inc., or any other official ticketing company. We are an entirely independent service.
- NOT a general technical support service. Our expertise is strictly limited to event ticketing issues.
- NOT able to guarantee outcomes. While we provide expert guidance, the final resolution of your issue rests with the primary ticketing platform's policies and processes.
Our specialized support services are provided on a paid basis. Pricing is always discussed and agreed upon upfront before any service commences. For more details on our pricing and refund conditions, please refer to our Refund & Pricing Policy.
Why Choose Help My Tickets?
When you're dealing with a ticketing issue, you need quick, clear, and reliable information. Our team consists of experienced support professionals who understand the intricacies of event ticketing. We offer:
- Direct Phone Support: Get immediate assistance without navigating complex online menus.
- Independent Expertise: Unbiased guidance focused solely on resolving your problem.
- Personalized Attention: We take the time to understand your unique situation.
Contact Us
We're here to help you get back to enjoying your events.
Phone: +1 (833) 264-2889
Email: contact@helpmytickets.live
For our support hours, please visit our Home Page.